# Change Your Password or Email Address

Updated over 2 weeks ago

# Changing your password

To update your password, please click on **Forgot password?** and follow the steps on the Elicit sign in page. You will be emailed a link to reset your password.

If you don't receive the password reset link, please check your spam folder or ensure you add [no-reply@mail.elicit.com](mailto:no-reply@mail.elicit.com) to your approved sender list.

# Changing your login email address

To change your login email address, go to your **Account settings** page and click to edit your **Personal details**.

Save your changes, then log out of your account.

Log back in using your new email address. You will be sent a verification email to confirm the change.

Confirm your email address, and click **Continue.** You'll now be logged in under your new email address, and the change is complete.

**Please note: You can only change your email address if you have a password for your account.** If you see an error, you have a Google or GitHub account associated with your Elicit account only. You should continue using your Google/GitHub account to log in to Elicit, or you can follow the steps below to add a password to your account before attempting to change your email address.

# Add a password to your account

If you previously signed up for Elicit using your Google or GitHub account, you can add a password to your account. This will allow you to log in to Elicit using an email and password combination in addition to using your Google or GitHub login.

To add a password, first log out of your Elicit account and click on **Forgot password?** from the Elicit sign in page.

Enter in your email address on the next screen. **Note: You must enter the same email address associated with the Google or GitHub account you use to access Elicit.**

You'll be emailed a link to set a new password. (If you don't receive the password reset link, please check your spam folder or ensure you add [no-reply@mail.elicit.com](mailto:no-reply@mail.elicit.com) to your approved sender list.)

Once you've added a password, you can then access your account using either login method.

If you need to remove the Google or GitHub account from your Elicit account entirely, please contact us at [help@elicit.com](mailto:help@elicit.com).