Notice history - Elicit - Status

Elicit - Notice history

Disconnected from server errors

Resolved
April 09, 2026 at 6:26 PM GMT-4
This incident has been resolved.
Monitoring
April 09, 2026 at 6:08 PM GMT-4
We implemented a fix and are currently monitoring the result.
Identified
April 09, 2026 at 5:58 PM GMT-4
Sessions are operational again.
Investigating
April 09, 2026 at 5:42 PM GMT-4
We are experiencing an infrastructure issue impacting Elicit research agent, reports, systematic review, find papers, and library to fail and show disconnected from server errors. We are currently investigating this incident.

Degraded performance of paper searches

Resolved
March 27, 2026 at 1:54 PM GMT-4
This incident has been resolved.
Monitoring
March 27, 2026 at 1:39 PM GMT-4
The provider has upgraded their infrastructure and search performance has recovered. We are continuing to monitor closely.
Identified
March 27, 2026 at 12:10 PM GMT-4
An upstream service provider is experiencing an infrastructure issue causing paper searches in Elicit research agent, reports, systematic review, and find papers to be slow or intermittently fail. They have identified a fix but expect degraded performance to continue over the next hour.

Intermittent errors when loading Elicit sessions

Resolved
March 26, 2026 at 3:25 PM GMT-4
Resolved — Some users experienced issues loading workflows and sessions earlier today. This was caused by our database running low on memory, which we resolved by upgrading the infrastructure. The upgrade took longer than expected, causing a second period of disruption between approximately 10:55 AM and 11:30 AM PT where workflows would not load.

Everything is fully operational now. No data was lost. We're sorry for the disruption and are taking steps to prevent this from happening again.

Monitoring
March 26, 2026 at 2:00 PM GMT-4
We implemented a fix and are currently monitoring the result.
Update
March 26, 2026 at 12:47 PM GMT-4
The infrastructure upgrade is now being applied – we're expecting elevated error rates for up to 30 minutes.
Update
March 26, 2026 at 12:12 PM GMT-4
We have isolated the problem and are upgrading some infrastructure to fix the problem.

This may cause slowness and user-facing errors on elicit.com for up to 30 minutes.

Identified
March 26, 2026 at 10:30 AM GMT-4
We have identified the root cause and are working to remediate it.

Incident with loading sessions on Elicit.com

Resolved
March 17, 2026 at 11:55 AM GMT-4
Some users may have experienced issues loading or interacting with sessions between approximately 8:30 AM and 8:55 AM ET. This was caused by our session database replica temporarily going offline while processing a large batch of maintenance operations. During this window, session reads and writes were unavailable. The replica recovered on its own and all functionality has been restored. No session data was lost or corrupted. We apologize for the disruption.
Identified
March 17, 2026 at 11:30 AM GMT-4
As of 8:34 PST, we began to see issues loading sessions for all users on Elicit.com. We immediately investigated and identified the issue in our AWS infrastructure, and began remediation. We expect resolution within 30 minutes, and will continue to monitor.

Degraded performance for some users

Resolved
February 27, 2026 at 4:42 PM GMT-5
The issue has been resolved. More information about the resolution is available here.
Identified
February 26, 2026 at 2:40 PM GMT-5
We have identified the issue and are finalising a fix.
Investigating
February 25, 2026 at 5:05 PM GMT-5
Some users may encounter server errors when running a workflow. We are investigating the cause and will update this page as we know more.