Degraded performance of paper searches - Incident details - Elicit - Status
Elicit - Degraded performance of paper searches – Incident details
Degraded performance of paper searches
Resolved
Degraded performance
Started: 4 months ago - March 27, 2026
Lasted: about 2 hours (12:10 PM - 1:54 PM GMT-4)
Affected
Elicit
Degraded performance from 12:10 PM to 1:54 PM
Updates
Resolved
March 27, 2026 at 1:54 PM GMT-4
This incident has been resolved.Monitoring
March 27, 2026 at 1:39 PM GMT-4
The provider has upgraded their infrastructure and search performance has recovered. We are continuing to monitor closely.Identified
March 27, 2026 at 12:10 PM GMT-4
An upstream service provider is experiencing an infrastructure issue causing paper searches in Elicit research agent, reports, systematic review, and find papers to be slow or intermittently fail. They have identified a fix but expect degraded performance to continue over the next hour.