# Elicit - elicit.com is slow, or not loading for some – Incident details

### elicit.com is slow, or not loading for some

**Resolved**

**Major outage**  
**Started** 11 months ago August 31, 2025  
**Lasted about** 1 hour  
**From** 11:07 AM to 12:30 PM GMT-4

**Affected**  
Elicit

**Major outage from 11:07 AM to 12:30 PM**

### Updates

- **Resolved**  
August 31, 2025 at 12:30 PM GMT-4

This incident has been resolved. We will conduct a post-mortem so that we can learn from today's incident.

- **Monitoring**  
August 31, 2025 at 11:52 AM GMT-4  
We implemented a fix and are currently monitoring the result.

- **Investigating**  
August 31, 2025 at 11:07 AM GMT-4  
We are currently investigating this incident.